Level one-NOC
QUICKLINK Global Network Operations Center (NOC) provides round the clock pro-active monitoring, fault reporting and technical assistance to its customers. Our dedicated technical staff is always on standby to provide immediate support and assistance.
Level Two-on Site Support
In case the issue cannot be settled remotely a Reference Ticket is generated on QUICKLINK centralized trouble ticketing system and Field Engineers are assigned from the local support centre to reach the client’s location. |
